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FAQS
Most common questions
What is the minimum resolution of images we need for your Cooler® YOU?
Personalizing your own fridge is maybe the Coolest thing you can do! Make sure that your personal image has a minimum resolution of 150 dpi for a sharp and beautiful result.
Are the prints sunproof?
Yes they are! You will not see a change in colors over time.
How do I clean my Cooler®?
You can clean Cooler® fridges just like regular fridges. Just use a standard cleaning agent that you would use to clean other kitchen appliances.
The use of an abrasive sponge is not recommended as it will damage the surface of your Cooler®.
How do we make your unique fridge?
The moment you send us your design we start working on it to make it fit perfectly on your chosen fridge.
When ready and double checked by you, we will start printing your unique design and wrap the print around your chosen fridge. Pimp it with our Cooler® touches and ready it is.
Can I return or cancel my ordered Cooler® if I'm not happy with it?
All goods are manufactured according to the customer's specifications. The goods are therefore personal in nature and cannot be taken back.
As a result, cancellation of an order is not possible.
In the case of a technical issue we are more than happy to help you out through our support form.
What if my print comes off?
In the unlikely event that a print gets loose and comes off within the first 30 days, we will consider this as a production error.
Don't hesitate to contact us and we will send someone to replace the print as soon as possible!
How long does it take to ship my Cooler®?
Your Cooler® is a piece of art, and real art is not made in one day! We want to deliver impeccable fridges and therefore creating your beautiful Cooler® usually takes up to 15-21 working days.
What if there's something wrong with my Cooler®?
If, in a very unlikely event, there is an issue with your fridge, we are more than happy to help you out. Through our support form, you will get in contact with our Make you smile team and they will arrange a repair ASAP.
24/7 support
2 year warranty
Service @ home
Where do you ship and at what cost?
BeNeLux:
We offer free standard shipping on all orders. All our fridges are custom made. We want to create the most beautiful fridge for you and we do this with a lot of care. Please allow 15-21 working days for production and shipping.
International:
Not available yet.
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Get in touch with us for details on additional services and custom work pricing